Why Dial a Midwife Is the Perfect Complement to Your Existing Pregnancy Care
Pregnancy is one of the most important times in your life — and it can also be one of the most overwhelming. Even when you’re receiving excellent care from your obstetrician, GP or midwife, it’s natural to have questions, worries and moments when you need more time, explanation or reassurance than a standard appointment allows.
That’s where Dial a Midwife comes in.
Our service isn’t designed to replace your existing care — it’s here to enhance it. We work alongside your obstetrician, GP, hospital or midwife, providing continuity, reassurance and support that’s centred entirely around you.
We’re here to fill the gaps that the healthcare system often can’t — the time to talk, the emotional reassurance, the opportunity to ask the “small” questions that really do matter and the continuity of seeing the same midwife each time.
Whether you’re having your first baby, navigating a high-risk pregnancy, or processing a traumatic previous birth / planning for your next bub, Dial a Midwife offers the personalised care and continuity you deserve — from the comfort of your own home, via telehealth.
And best of all?
Our consultations are bulk-billed with a Medicare card, available 7 days a week, until 9pm, anywhere in Australia.
💛 The Gaps in Traditional Maternity Care — and How We Fill Them
In Australia, most women receive antenatal care through a public hospital midwife team, a private obstetrician or their GP. While these services provide excellent medical oversight, the structure of the system means that appointments are often short, infrequent, and highly focused on clinical checks — leaving little time for the personal connection, explanation, or emotional support many women crave.
You might have experienced it yourself:
You wait weeks for your next antenatal appointment.
You wait for over an hour in the waiting room.
You have questions building up — about symptoms, decisions, emotions or fears.
You finally get into your appointment, but it’s over in 15-20 minutes.
Your appointments focus on the clinical aspects of your pregnancy - measurements, blood pressure, checking baby, reviewing tests / scans and planning for the next round of tests / scans.
Your care team is doing their best — but they have limited time and many patients.
That’s where Dial a Midwife bridges the gap.
Our experienced Australian midwives have worked in hospitals - public and private - and private practice. We understand how stretched the system can be. So we created a model that gives you time, space and continuity — to talk, learn, reflect and feel genuinely cared for.
🌸 We Work With Your Existing Care Team — Not Instead of Them
One of the biggest misconceptions is that using a telehealth midwifery service means you’re leaving your hospital or doctor’s care.
That’s not the case at all.
Dial a Midwife is designed to complement your existing care — whether that’s:
A private obstetrician
A shared-care arrangement between your GP and hospital
Public hospital midwives clinic / midwifery program
A public hospital high risk obstetric clinic
We support you with additional time, knowledge and continuity — the parts of care that traditional models often can’t provide.
Here’s how it works in practice:
You continue all your scheduled hospital, midwife or obstetrician appointments for your clinical assessments, ultrasounds, tests and birth care.
You book telehealth consultations with our midwives any time you need extra support, reassurance or explanation - or else for the duration of your pregnancy and beyond (yes, we’re really BIG on continuity of care here at Dial a Midwife).
We help you interpret medical advice, understand recommendations and make sense of test results or care plans.
We listen — really listen — to how you’re feeling emotionally and mentally, and help you find confidence and calm amidst the uncertainty.
Our midwives are highly experienced and understand how hospital systems and private care models operate. We’ll never contradict your medical care — rather, we’ll help you understand it and feel in control of your journey.
🌼 For Women Experiencing a High-Risk Pregnancy
If you’ve been told your pregnancy is “high-risk”, you may feel frightened or overwhelmed.
Maybe you’ve been diagnosed with:
A baby who’s measuring small or large
Or another medical condition that needs closer monitoring
In these situations, women often have more appointments, more medical input and less emotional space to process what’s happening.
Our midwives help by providing:
Emotional support: a safe, caring space to talk about fears, frustrations and the “what-ifs.”
Information and clarity: helping you understand your diagnosis, why certain tests or treatments are recommended and what options you have.
Continuity: you’ll speak to the same midwife each time who understands your situation and walks beside you through the process.
Practical support: guidance on managing diet, rest, activity and preparing for birth in a high-risk context.
Having someone consistent, experienced and kind to talk to makes an enormous difference to how supported and empowered you feel — especially when your pregnancy is medically complex.
🌻 For First-Time Mums: Support, Reassurance and Confidence
First-time mums often tell us they feel like they’ve entered a world full of new terms, conflicting advice, and uncertainty.
They wonder:
“Is what I’m feeling normal?”
“When should I call the hospital?”
“What if I’m not ready for labour?”
“How will I know if something’s wrong?”
And often, they just want someone to listen — someone with professional experience who won’t judge their questions or tell them to “just relax.”
Our dedicated First Baby Support Program is designed exactly for this. Through regular telehealth appointments, we provide:
Education: understanding pregnancy milestones, labour signs and what to expect.
Personalised care: every woman’s pregnancy is different, so we tailor our guidance to your situation and preferences.
Confidence-building: we help you connect your mind and body, prepare mentally for birth and approach motherhood with calm and clarity.
Continuity: you can see the same midwife at each stage, so you never have to start your story over again.
Our first-time mums often tell us that the reassurance they feel from Dial a Midwife is unlike anything else. It’s care that meets them where they are — emotionally, mentally, and practically.
🌷 For Women Recovering from a Traumatic Birth
Some women carry deep emotions from a previous birth that didn’t go as planned. It might have been an emergency caesarean, an induction that felt overwhelming, or a loss of control during labour.
Even if the baby was healthy, the emotional impact can linger — and it often resurfaces during the next pregnancy.
We hear women say:
“I thought I was fine until I got pregnant again.”
“I’m terrified it will happen again.”
“I just want someone to help me make sense of what happened last time.”
At Dial a Midwife, we offer birth debriefing and emotional preparation for subsequent pregnancies.
Our approach is gentle and completely focused on you.
We:
Listen to your birth story — what you remember, how you felt what questions still remain.
Explain what likely happened medically, so you can understand the “why” behind events.
Help you explore your feelings about your care, your body and your upcoming birth.
Equip you with emotional strategies to approach this pregnancy with confidence and trust.
This type of continuity and compassionate care can make an extraordinary difference in how women experience their next birth.
We’ve seen women go from fear and doubt to peace and readiness — simply because someone took the time to listen, explain, and care.
🌼 Continuity: The Key Ingredient to Feeling Safe and Supported
Research shows that continuity of midwifery care — seeing the same midwife throughout pregnancy — leads to better outcomes for both mother and baby. It helps women feel more confident, reduces anxiety and supports stronger maternal-infant attachment after birth.
But with hospital rosters, staff changes, and short appointment times, true continuity can be difficult to achieve.
That’s why Dial a Midwife was created: to give every woman access to continuity, wherever she is in Australia.
When you book with us:
You’ll see the same midwife each time.
You can schedule appointments when you need them, not just when the system allows.
You can reach out for follow-up care, questions, and reassurance whenever you need it.
You’ll have a consistent, professional voice of support in your pregnancy — someone who knows your story, your fears, and your goals.
💬 A True Partnership in Your Care
Think of us as your personal midwife partner.
We don’t replace your GP, obstetrician, midwife or hospital — we work alongside them, making sure you have the emotional, educational, and practical support that complements your clinical care.
We’ll help you:
Understand your care recommendations.
Prepare for appointments and ask informed questions.
Process changes in your pregnancy plan.
Stay emotionally balanced and confident, even through uncertainty.
Because while hospitals and doctors focus on your medical wellbeing, we focus on your whole wellbeing — your mind, emotions, confidence and sense of control.
And together, that’s what creates a healthy pregnancy experience.
🌺 Accessible, Professional and Free with a Medicare Card
Every woman deserves compassionate, professional midwifery care — not just those who can afford private services.
That’s why Dial a Midwife is proudly bulk-billed with a Medicare card, meaning there are no out-of-pocket costs.
We’re open 7 days a week, until 9pm, and operate Australia-wide via telehealth.
So whether you’re in Perth or a rural town, whether you’re on your first pregnancy or your fourth, you can have the support of an experienced Australian-endorsed midwife — without barriers or wait times.
🌻 In Summary
You don’t have to choose between your existing care team and extra support — you can have both.
Dial a Midwife works hand-in-hand with your doctor, hospital, GP or midwife to ensure you’re not just clinically well, but emotionally supported, informed and empowered.
Whether your pregnancy is high-risk, your first, or following a difficult previous experience, we’re here to walk beside you — every step of the way.
You deserve care that listens, explains, reassures, and believes in you.
That’s what we do, every single day.