FAQs About the First Baby Package
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You can join as early as your first trimester, but you’re welcome to start at any stage of your pregnancy.
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It all depends on you, what you need and what you want. It’s totally flexible.
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Our care complements the care you receive with your GP by giving you the knowledge, tools, understanding and resources you need to feel confident in your pregnancy journey.
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Yes! With a Medicare card, this entire package is provided at no cost.
first baby PACKAGE
Dial a Midwife … we’re here for you - all the way
free Support for First-Time Mums
Becoming a mum for the very first time is an incredible milestone — but it can also feel like stepping into the unknown. Between managing pregnancy symptoms, planning for labour and preparing for life with a newborn, it’s easy to feel overwhelmed.
That’s where our First Baby Package comes in. This comprehensive, midwife-designed program gives you the knowledge, guidance and confidence to navigate pregnancy, birth and early parenthood. With practical tips, consistent caring support, sound advice and step-by-step information, you’ll feel supported every step of the way.
And the best part? With a Medicare card, this service is completely free - and personalised to your goals and needs.
What’s Inside the First Baby Package?
Our package covers key stages of your journey:
🌱 Early Pregnancy
Antenatal care explained — what it is and why it matters
Choosing a model of care and birthplace that’s right for you
Birth statistics that may surprise you
Nutrition advice, including self-assessments to track your diet
Understanding maternity care providers and their roles
Continuity of care — what it really means
Managing pregnancy discomforts (with great tips for morning sickness and more)
🤰 PREGNANCY Care
Understanding common tests and procedures
Ultrasounds
Navigating change and challenges in pregnancy
Common issues in pregnancy and how to manage them
Managing complications - including tips to minimise them!
Ways of keeping your pregnancy and baby healthy
And so much more!
👶 Baby Care
What to expect in the early days with your newborn
Breastfeeding guidance, including self-assessments and easy-to-use feeding charts
Managing breastfeeding challenges
Expressing milk for your baby
Formula feeding
Gentle exercises after baby arrives
Recognising when you or your baby may be unwell — and what steps to take
🤰 Labour & Birth
Natural and medical pain relief options explained
Best strategies for managing the sensations of labour
A practical guide for support people in the birth space
Monitoring your baby in labour — what are the options?
Birth planning — know your choices and make them your own
Mental and emotional birth preparation
Communicating effectively with your care providers
Partner tips — how they can be the best support for you
How to minimise tearing — learn a proven three-pronged approach that works
This isn’t just information — it’s practical guidance you can actually use - tailored to you and your needs.
Why Choose the First Baby Package?
It’s free with a Medicare card – expert support at no cost.
Designed by a midwife for first-time mums
Complements your care – whether you’re seeing a doctor, midwife or GP.
Evidence-based and practical – no myths, no fluff, just real-world tools and guidance.
Take the Stress Out of Your First Pregnancy
Your first pregnancy is a time of excitement, growth, and discovery. With the First Baby Package, you’ll have everything you need to prepare for birth and parenthood — without the confusion or overwhelm.
Accessible and convenient
No matter where you are in Australia, you can book a telehealth (or phone) consultation with your midwife. We offer video and phone consults for women in the privacy and comfort of their own home. For new parents and families in rural and remote Australia, it is comforting to know that a midwife is only a call away.
Highly Trained Midwives
All of our midwives are not only registered with the Nursing and Midwifery Board of Australia, but also endorsed. Endorsement is available to midwives upon application after completion of at least 5,000 hours of practice and obtaining additional qualifications. Endorsed midwives have a Medicare Provider Number and PBS Prescriber Number.
Our midwives are experienced in all settings - clinics, public hospitals, private hospitals, birth centre, homebirth, private practice and obstetric services.
available
We offer flexible times for appointments and if you need a same-day appointment, we will always try to accommodate you. Use our service as little – or as much – as you need. We encourage continuity of care and would love to be by your side, online, as you journey through your pregnancy and experience the first few weeks with your new baby. We offer home visits for Sydney-based patients (an additional fee may apply).
Bulk-Billing – free care for Medicare card holders
If you have a Medicare card, our phone and video consults are fully covered by Medicare - there is no out-of-pocket fee or gap with a Medicare card. We’re unable to assist if you are outside of Australia or if you’re currently in hospital, and without a valid Medicare card, a small fee will apply.
Supplement your care
We’re super keen to bridge the gap in care between going home from hospital with your baby, and the 6-week check. We also know from experience that many women feel anxious, leave appointments with unanswered questions and find it so helpful to have a single, trusted midwife on the end of the phone throughout pregnancy and for the first six weeks after the birth of their baby.
midwifery continuity of care
Ad private midwives, we offer care for women as early as a missed period, throughout pregnancy and for the first 6 weeks of baby’s life. For many women, our service will provide the only source of continuity and consistency throughout their birthing year.